Customers Favor Retailers Who Offer Ship-to-Store Service
Did you know that 47 percent of shoppers who pick up online orders at the store buy additional products during
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service
3 Things Consumers Expect from Retailers to Get Great Service
Once upon a time providing good customer service was relatively simple. People’s highest expectations for retailers were to sell quality products at low prices. However, the relationship between
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3 Simple Ways to Get More Customers
New customers are the lifeblood of every business. While it’s good to be acquainted with most of the people who
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Give Them a Reason to Buy
There are a great many reasons why your customers come in looking for a new appliance. The old one is
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The Nuts and Bolts of Good Service
In a world that rewards glitz and glam, there’s nothing fancy about the 90-year-old hardware store in my community. Truthfully,
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Do You G.E.T. Your Customers?
In the retail industry, no matter the size of the store, there are a few common concerns: profit, stock management,
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Robots Provide Solutions to Improve Customer Service and Safety
Today’s Robots aren’t spunky, independent thinkers like R2D2 in Star Wars, and they’re a far cry from the bumbling but lovable metal
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Ace Hardware Honors 2021 ‘Coolest Hardware Stores’
Ace Hardware Corporation is proud to recognize two local Ace Hardware stores with the company’s tenth annual “Coolest Hardware Store”
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3 Ways to Build Stronger Customer Relationships
How well do you know your customers? Many of the things you thought you knew about their buying behaviors have
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Raising the Bar on Customer Service
Our society becomes more impatient by the day. Consumers want what they want…and they want it now. Their preferences include
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