Ace Hardware Again Earns J.D. Power’s Highest Ranking For Customer Satisfaction
Ace Hardware has once again earned J.D. Power’s highest ranking for customer satisfaction among home improvement retail stores. This marks
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satisfaction
Analysts rank Ace Hardware as tops in 2021
A third consumer research firm has recognized Ace Hardware’s integrated, customer-centric online-offline buying experience. Released last week, New York-based Incisiv’s
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The Nuts and Bolts of Good Service
In a world that rewards glitz and glam, there’s nothing fancy about the 90-year-old hardware store in my community. Truthfully,
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Customer Satisfaction Slips Again, Further Threatening Economic Growth
ANN ARBOR, Mich.–Overall U.S. customer satisfaction retreats for a third consecutive quarter, falling 0.1% to a score of 76.4 (on
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