MOORESVILLE, N.C., March 20, 2020 — Over the past several weeks, more than 300,000 Lowe’s associates have worked around the clock to ensure our customers, first responders and government officials have access to the essential products they need to keep their families safe, their businesses running and their communities healthy through this unprecedented time.
Today, I wanted to share the first of many actions we are taking at Lowe’s in the spirit of doing-it-together in response to COVID-19 in the U.S.:
We are committing $25 million to support the emerging needs of our associates, customers and communities. This includes a $10 million donation in essential protective products to do our part in helping to keep medical professionals on the frontlines of this crisis healthy and safe. We deeply appreciate their actions and commitment. These funds will also support our Employee Relief Fund and offer small business relief for our Pros. Read more about our commitment here.
We are taking additional steps to protect the health and well-being of our associates. We rolled out 14-days of emergency paid leave for our associates that need it, whether that’s because they are feeling sick, caring for a loved one, or because they have been faced with new hardships such as closed schools and daycares. We have also extended our telemedicine benefit through Teladoc to all associates and their families whether they are seasonal, temporary, part-time or full-time, regardless if they are enrolled in Lowe’s medical plan.
We are temporarily reducing hours and closing all stores at 8:30 p.m. Monday through Saturday and at 7 p.m. on Sunday, effective Monday, March 23. This will provide additional time for essential product replenishment and to thoroughly clean and sanitize our stores daily. In addition to our enhanced cleaning efforts across the store, we’ve taken increasing measures to ensure our cashiers and front end teams are regularly cleaning their work areas and registers after each customer interaction.
To the medical professionals on the frontlines and the parents at home faced with homeschooling their children, to the truck drivers and supply chain workers ensuring product is on shelves, and to the team at Lowe’s, your actions have been nothing short of heroic.
You have my commitment that Lowe’s will continue to do our part to serve you as we work together to overcome these trying times.
Lowe’s President and CEO
SOURCE Lowe’s Companies, Inc.