Information We Collect
Home Improvement Retailer, LLC collects information from our website users, e-mail newsletter subscribers and customers.
Subscriptions and Registrations
We ask users to provide their contact information when subscribing to our e-mail newsletters, participating in client sponsored webinars, responding to surveys and visiting certain areas of our website. In the process of registration, we ask for their name, email address, job title, whether they are a retailer or a supplier and the country in which they reside.
Internally, we use this information to communicate with users to provide requested information and improve content to our website and e-newsletter. We also use this information for marketing purposes.
Recipients of our email newsletters may cease receiving them by unsubscribing using the opt-out link at the bottom of the email newsletter or by emailing email@example.com.
Surveys and Contests
On occasion, we conduct surveys and contests and invite our website users, advertisers, and others from the community to provide information. Participation in these surveys or contests is completely voluntary so participants have a choice whether to disclose requested contact information, which may include name, mailing address, zip code, job title and industry segment. Contact information is used to notify winners and award prizes and to monitor and improve the use of the website. Contact information may also be shared with third party sponsors of the surveys or contests.
Home Improvement Retailer, LLC (HomeImprovementRetailer.com) offers a community forum on its website. Be advised that all information sent or posted in the forum becomes public information and Home Improvement Retailer, LLC assumes no responsibility for information shared in a public forum.
Automated Data Collection
Our website, e-newsletters and other electronic products and services have features that automatically collect information from people using these products. This helps us deliver content specific to the customers’ interests and preferences. This allows us to create new products and services that will better serve the needs of our customers.
Occasionally, we use third-party technology to service ads for Home Improvement Retailer, LLC electronic products and services. This technology user information about user visits (not including name and title) is used to help us understand the value and interest of our content. In the course of serving our ads, a unique third-party cookie may be placed or recognized on the user’s browser. In addition, we use web beacons provided by our ad-serving partners to help manage our advertising for Home Improvement Retailer, LLC products and services. These web beacons enable our ad server to recognize a browser’s cookie when a browser visits these sites and to learn which banner ads bring users to our websites. The information used in this process is not personally identifiable.
We also use an email delivery company to send emails and e-newsletters. Web beacons and cookies may be used in such email messages to help us measure the effectiveness of our advertising and how customers use our website and other products and services.
How We Share Information
When we provide co-branded, customized or “sponsored by” products and services (excluding credit card information), we may share information about our customers with the affiliated third party. Information collected in connection with online webcasts and marketing ads will be shared with the particular sponsor of the event or ad. These sponsors will use the information according to their own privacy policies, and we encourage participants to read those privacy policies before registering.
We may provide targeted lists of names and online contact information for marketing purposes to third parties. Other than set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product services, and which agree to use it for only that purpose, and to keep the information secure and confidential. We will disclose information we maintain when required by law.
Correcting or Updating Personal Information
If customers’ information changes, or if the customer no longer desires our products, we provide a way to correct or update their personal data. Customers may send an email to firstname.lastname@example.org with their request.
Home Improvement Retailer, LLC provides an Opt-Out mechanism for each electronic product it transmits. Once a subscriber Opts-Out of a specific product, their information is kept in a separate file and they will no longer receive the product unless they re-subscribe.
We use reasonable precautions to protect information about our customers while it is stored on our servers or in transit to our vendors processing on our behalf. Whenever sensitive information (such as credit card data) is collected, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “HTTPS” at the beginning of the address of the web page. Only employees who need information to perform a specific task are granted access to personally identifiable information.
Our website contains links to other sites. Home Improvement Retailer, LLC is not responsible for the privacy practices or content of the sites not owned by us.
HomeImprovementRetailer.com is not directed at individuals under thirteen years of age, and Home Improvement Retailer.com, LLC does not intend to collect any personally identifiable information from such individuals.
Home Improvement Retailer, LLC
41 Crabapple Lane
Barrington Hills, Il. 60010