Frontdoor Names Jennifer Alessandra as Chief People Officer

MEMPHIS, Tenn.–Frontdoor, Inc. (NASDAQ: FTDR), the nation’s leading provider of home service plans, today announced that Jennifer Alessandra has been named senior vice president and chief people officer for the company and its four brands: American Home Shield, HSA, OneGuard and Landmark.

“As a business that’s built on service, our people are difference-makers every day and that’s what makes this role so critical. Jen brings significant depth and breadth of experience as an HR leader in both public and private companies, has an impressive track record for helping businesses and employees navigate change, and in implementing strategies that positively affect business performance,” said Rex Tibbens, president and chief executive officer for Frontdoor.

“We have a great team of over 2,200 employees across the country, and we’re working to build a culture of ownership, passion and performance that other companies will envy and want to emulate. Not only will Jen have a leading role in this effort, she will be a terrific asset to our team as we leverage our talent to transform our business and the broader $400 billion U.S. home services market,” he said.

Alessandra most recently served as senior vice president and chief people officer for SolarWinds, a global IT management software company based in Austin, Texas. In this role, she led HR teams in 16 countries, was a key member of the mergers and acquisitions team and created strong internal capabilities in areas such as organizational development, performance management, talent acquisition and total rewards. Before this, Alessandra held multiple HR leadership roles at Raytheon as part of its Space and Airborne Systems business, and KB Home, a $9.4 billion home building company that operates in 15 states.

Alessandra, who brings more than 20 years of experience to the role, is a graduate of the University of Southern California, where she earned both her bachelor’s and master’s degrees.

About Frontdoor

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unwelcomed breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit

Information Regarding Forward-Looking Statements

This news release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on management’s current expectations and beliefs, as well as a number of assumptions concerning future events. These statements are subject to risks, uncertainties, assumptions and other important factors. Readers are cautioned not to put undue reliance on such forward-looking statements because actual results may vary materially from those expressed or implied. The reports filed by Frontdoor pursuant to United States securities laws contain discussions of these risks and uncertainties. Frontdoor assumes no obligation to, and expressly disclaims any obligation to, update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Readers are advised to review Frontdoor’s filings with the United States Securities and Exchange Commission (which are available on the SEC’s EDGAR database at and via Frontdoor’s website at

Courtesy of -(BUSINESS WIRE)-

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