HardwareNews and Events

Do it Best Drives Continuous Improvement

February 27, 2023, Fort Wayne, IN — To support their industry-leading efficiencies and best practices, Do it Best announces the appointment of Dan Dietlin as the company’s Director of Continuous Improvement, effective immediately.

“As Do it Best has been pursuing an aggressive growth strategy, we’ve seen continued strong results with new member growth and overall sales,” said Executive Vice President of Operations Dent Johnson. “To support this record-breaking trend, we’ve been making serious investments in technology, infrastructure, and talent. At the same time, we’ve always demonstrated our ability to be a low-cost distributor of products through our focus on operational efficiency and expense control.”

Johnson added that, “With all this growth and investment in technology, we have an opportunity to rethink our processes and fully leverage our teams and their talent as we grow our members’ business. Each time we deploy new technical solutions, we must take the opportunity to simplify our business processes and drive greater profitability for our members in a highly competitive retail environment.”

While the mindset of continuous improvement has been a big part of the company’s focus for many years, summed up by their mission statement of “Making the Best Even Better”, Do it Best is increasing its commitment to driving efficiencies, quality, and service improvements through the launch of a formalized Continuous Improvement function within the business.

“I’m excited to have Dan Dietlin as our new Director of Continuous Improvement,” said Johnson. “He has a significant background deploying and using continuous improvement tools to drive results. Dan has already begun working across the company to deploy our Continuous Improvement Strategy.”

About Do it Best
Based in Fort Wayne, IN, Do it Best is the only US-based, member-owned comprehensive and fully integrated hardware, lumber, and building materials buying cooperative in the home improvement industry. With annual sales surpassing $5 billion, Do it Best serves thousands of member-owned locations across the United States and in more than 50 other countries. For more information, visit doitbestonline.com and follow us on Facebook, Instagram, LinkedIn, and Twitter.

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